When the COVID-19 outbreak first hit, fleets serving the health care industry responded to sudden shifts in demand while also implementing new safety protocols to protect their drivers and customers.

COVID-19 has created challenges throughout the trucking industry, but it also has created opportunities, especially when it comes to fleets’ accounting processes.

As the coronavirus pandemic took hold, it disrupted freight demand in many segments of the economy, forcing some carriers to furlough drivers while others were quick to hire those furloughed drivers as a way to swiftly onboard experienced commercial vehicle operators.

A growing number of transportation and logistics providers are cutting costs and going green with energy-efficient truck terminals and warehouses.

Truck drivers use modern mobile technology to stay connected with friends and family, which is especially important for longhaul truck drivers, who sometimes spend weeks at a time on the road.

Fleets have established heightened cleaning procedures and have implemented social distancing measures at loading docks to help protect drivers from COVID-19 as they deliver essential goods.

During the COVID-19 pandemic, professional drivers have found themselves more isolated that usual as companies limited in-person interaction to prevent the virus from spreading.

Electronic logging devices are now a mission-critical component of regulatory compliance in trucking, but anything from hardware failure to a lack of cellular connectivity can create disruptions.

Reverse logistics is part of retailers’ year-round operations, but returns ramp up during the holidays.

As online shopping continues to increase, so, too, are product returns. To help meet this rising demand for reverse logistics, transportation providers are adding services to simplify product returns for shippers and consumers while also increasing efficiency.